Article: 50697
When creating your account, you will be asked to provide the following information:
- Email address: Enter an email address you can access. It will be associated with your account and used during account recovery.
- Telephone number: Enter a valid U.S. telephone number. This number will be used to verify your account. Message and data rates may apply.
- Username: Create the username you want to use for your account.
Important: Due to heightened security measures the telephone number must be unique and cannot be associated with another account.
Verify Your Telephone Number
The next screen will display the telephone number you entered. Review the number carefully and correct it if necessary.
You will receive a six-digit verification code by text message. Enter it in the Enter Code field.
- The verification code expires after 10 minutes.
- If you do not receive the code, select Resend Code or Get a Phone Call With Your Code Instead.
Create Your Password
After verifying your telephone number, create a password that meets all the following requirements:
- 8–25 characters
- At least one uppercase letter
- At least one lowercase letter
- At least one number
- At least one special character
Create Your Security Questions
Finally, select your security questions and enter the answers. These questions may be used to verify your identity during account recovery.
Important: Security-question answers are case-sensitive. Record your username and answers exactly as entered.